Frequently Asked Questions

Our minimum order is 1/2 dozen cookies or 1 mini cookie flight

For regular orders, you can order online through our ordering page.

For large and event orders, please contact us by phone or email so we can discuss your event, cookie needs, availability, and pricing. 

We recommend ordering as early as possible, especially for large orders and special events. Availability depends on the size and details of your order.

Yes! We offer delivery throughout the Treasure Valley within our designated service area. 

Delivery is $1 per mile from our business location. The delivery fee is based on the distance to your delivery address.

We currently deliver throughout the Treasure Valley. Delivery availability may depend on the location and order details.

Yes, you'll receive one via text or email. Notice: All cookie orders require a 3-day prep time. Delivery times listed on automatic confirmations are system estimates. We will text or email you directly on your delivery date to coordinate exact drop-off. 

Absolutely! We offer cookies for weddings, birthdays, parties, gatherings, holidays, and other special events. 

Yes. Large and event orders require a 50% deposit to reserve your order and event date. Your date is not considered reserved until the deposit has been received and your order has been confirmed. 

No. The 50% deposit is non-refundable. The deposit reserves your order and event date. 

The remaining 50% balance is due at the time of pickup or delivery.

For weddings, large celebrations, and other event orders, we recommend reaching out as early as possible. Large orders require additional planning and are subject to availability. 

Our cookies may contain or come into contact with common allergens, including wheat, eggs, milk, soy, peanuts, and tree nuts.

No. We cannot guarantee that our cookies are free from allergens or cross-contact. Customers with food allergies should consider this when deciding whether our products are appropriate for them.

Each package will have a product label containing the applicable ingredient and product information. 

Because our cookies are handcrafted and individually decorated, slight variations in color and weight may occur. We strive to make every order beautiful and consistent while recognizing that each cookie is uniquely made.

For the best quality, keep your cookies in an airtight container at room temperature unless otherwise instructed. 

Because cookies are made specifically for each order, changes and cancellations depend on the type of order and how close it is to the scheduled date. Please contact us as soon as possible if you need to make a change or cancel an order.

If a large or event order is cancelled, the 50% deposit is non-refundable and will be retained to cover the preparation and reservation of your order date. Any remaining balance will be cancelled, and no additional payment will be due.